Gullrang Collection
Pakistani Organza
Read Arshi Elegance refund, return, and cancellation terms with complete transparency and easy-to-understand guidelines.
7 Days
Return Window
7-10 Days
Refund Processing
Free
Cancellation
Easy
Return Process
- 1. Eligibility for Returns
- Items must be unused, unwashed, and in original packaging
- Return request must be initiated within 7 calendar days of delivery
- Perishable goods, gift cards, and customized items are non-returnable unless defective
- 2. Return Process
- Contact Support
Start your return process
Email or message us with your order ID and reason for return. We will issue a Return Authorization (RA) number and arrange collection or drop-off.
Step 1
Contact Support
Step 2
Package Item
Step 3
Send Back
- 3. Refund Processing Time
- 7 Working Days
Average processing time
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are credited back to your original payment method within 7 working days.
- Payment Method
Refund will be processed to your original payment method
- 4. Order Cancellations
- Free Cancellation
Before dispatch
Orders can be cancelled at no cost before they are dispatched. If your order has already been shipped, please follow the return procedure above.
- After Dispatch
Return procedure required
Once shipped, standard return policies apply with potential shipping charges.
- 5. Non-Refundable Situations
- No Refund Policy
Situations where refunds are not available
We do not offer refunds for items that show signs of misuse, intentional damage, or are returned after the 7-day window.
Misuse
Signs of improper use
Damage
Intentional damage
Late Return
After 7-day window